Last updated: April 10, 2017
We participate in and comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of your Personal Information from European Economic Area ("EEA") member countries and Switzerland. You can find out more about our commitment to the Privacy Shield Frameworks in our Privacy Shield Notice available at (EU Privacy).
Science Exchange ("we" or "us") is a US-headquartered company that connects researchers with scientific service providers. We aim to enable scientific discoveries by making it easy for researchers to access the world’s leading scientific service providers and most innovative scientific technologies.
How do we collect and use information?
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your account), and to enable you to enjoy and easily navigate our Services.
Account Information. If you create an account, to use the Services, we’ll collect certain Personal Information (i.e. information that can be used to identify a person) that you provide to us, such as your name, email address, job title, and phone number. Where you provide it, we may also collect your photograph, the names of organizations you are affiliated with and other profile information.
Lab Information. If you create an account to use the Services as a Service Provider, in addition to the information listed above, we’ll also collect additional information including the address of your facilities, the names of individuals who work in your facilities and services offered by you.
Other Information you provide to us: You may also give us Personal Information through our Website, for example, when you make inquiries about our Services or when you sign up for updates. If you contact us by email, or in any other way, we will keep a copy of your communications with us.
Information Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including information about Requesters, Service Providers and non-account holders (together, “Users”). Log Data may include information such as a User’s Internet Protocol address, browser type, operating system, search terms entered on the Services, information submitted in connection with Orders, Service Contract and transaction-related information and other statistics.
Use of information. We may use the information we collect for the following purposes:
- to provide, optimize and improve our Websites and Services;
- to administer your use of the Services (including your account);
- to enable you to enjoy and easily navigate our Services;
- to tailor our Website and the Services to your needs and preferences;
- to analyze use of our Website and Services in order to expand their features and functionality;
- to analyze your use of the Services for trend monitoring and marketing;
- to deal with your online inquiries or provide access to resources you have requested from us;
- to send you communications such as account information, service updates and marketing information;
- to process and complete transactions and send related information including invoices and agreements;
- to investigate and prevent fraud, spam, malware, identity theft or other unauthorized access to the Services; and
- for other legitimate business purposes and any other purposes about which we notify you.
What Information Do We Share With Third Parties?
We may share and disclose Personal Information that we have collected from you in the following ways:
Information Shared with Our Service Providers. We may engage third-party service providers to work with us to administer and provide the Services, including, but not limited to the following:
Information Shared with Third Parties. We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.
Information Disclosed in Connection with Business Transactions. Information that we collect from our users, including Personal Information, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if there is a corporate reorganization such as a merger, acquisition, asset sale or similar event, your Personal Information may be disclosed or transferred to the third-party in connection with or during negotiations of the transaction.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) or to exercise, establish or defend our legal rights; (ii) to protect our property, rights and vital interests and the property, rights and vital interests of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable.
The Security of Your Information
We take appropriate technical and organizational measures to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use or disclosure. These measures include the use of Transport Layer Security (TLS), a cryptographic protocol, to encrypt communications and other information sent through our Services. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information although we shall at all times utilize commercially reasonable measures to protect your information. Please contact us at email@example.com if you’d like more information about the measures we take to protect your information and the Services.
You can find information on popular browsers and how to adjust your cookie preferences at the following websites:
- Microsoft Internet Explorer: at http://www.microsoft.com/info/cookies.htm
- Mozilla Firefox: at http://www.mozilla.org/projects/security/pki/psm/help_21/using_priv_help.html
- Google Chrome: at https://support.google.com/accounts/answer/61416
- Apple Safari: Blocks cookies by default and accepts cookies only from your current domain. To change, click Safari, Preferences, Security, and choose your preference.
Please note, however, that if you don’t accept Cookies, you may not be able to access all portions or features of the Website or Services.
“Web Beacons” (also known as clear gifs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Your Privacy Rights
If you are from the European Economic Area or Switzerland, please refer to our Privacy Shield Notice available here (https://www.scienceexchange.com/eu-privacy) to learn more about your rights to access, correct, amend or delete any Personal Information we hold about you.
You may at any time ask us to remove you from any mailing list you previously signed up to by sending us an email at firstname.lastname@example.org or by clicking "Unsubscribe" in any e-mail communications we send you.
Data Retention. We may retain your Personal Information as long as you continue to use the Services, have an account with us or for as long as is necessary to fulfil the purposes outlined above. You can close your account by contacting us at the details below.
We may however retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, or for legitimate and lawful business purposes.
Our Policy Toward Children. Our Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13 we will take steps to delete such information from our files as soon as possible.
555 Bryant St., Ste. 939
Palo Alto, CA 94301USA