SECURITY & COMPLIANCE

The documentation is ready before anyone asks for it.

You already know what auditors look for. The question is whether the infrastructure anticipates it - before they ask.

Enterprise-grade security controls and regulatory compliance are built into every workflow, not bolted on after the fact. Your compliance team has full visibility. Your audit trails are complete.

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OUR AI PRINCIPLES

AI that meets the same standard as the rest of the infrastructure

Science Exchange uses only approved, enterprise AI platforms. Consumer tools are not part of the platform. Every AI component is evaluated, vetted, and maintained to enterprise requirements -  because the data it touches demands nothing less.

  • Enterprise-Grade Infrastructure

    All AI deployed within Science Exchange operates on approved, enterprise-grade infrastructure that meets stringent security standards. No shortcuts in tooling, no exceptions to the evaluation process.

  • Full Auditability of AI-Assisted Actions

    Every AI-assisted process is auditable, traceable, and reviewable. Comprehensive logs capture all actions, decisions, and data access so your compliance team has full visibility.

OUR AI PRINCIPLES

AI that meets the same standard as the rest of the infrastructure

Science Exchange uses only approved, enterprise AI platforms. Consumer tools are not part of the platform. Every AI component is evaluated, vetted, and maintained to enterprise requirements -  because the data it touches demands nothing less.

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Enterprise-Grade Infrastructure

All AI deployed within Science Exchange operates on approved, enterprise-grade infrastructure that meets stringent security standards. No shortcuts in tooling, no exceptions to the evaluation process.

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Full Auditability of AI-Assisted Actions

Every AI-assisted process is auditable, traceable, and reviewable. Comprehensive logs capture all actions, decisions, and data access so your compliance team has full visibility.

SECURITY FRAMEWORK

Built for regulated life sciences operations

Certifications, controls, and infrastructure are in place to meet the requirements your security team will check for before a deal closes. Audit-ready from day one.

Certifications and Standards

  • SOC 2 Type II certified

  • GDPR compliant

  • HIPAA-ready for patient data

  • EU AI Act and applicable US state AI regulations

Data Protection

  • Encryption in transit (TLS 1.2+)

  • Encryption at rest (AES-256)

  • Regular security assessments and  penetration testing

  • Vulnerability management program

Access Controls

  • Role-based access control (RBAC)

  • Multi-factor authentication (MFA) support

  • Single sign-on (SSO) integration

  • Audit logging of all system access and activities

Infrastructure Security

  • Cloud infrastructure with enterprise SLAs

  • Regular backups and disaster recovery procedures

  • DDoS protection and threat monitoring


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SUPPLIER COMPLIANCE

Your scientific partners are pre-qualified before you ever engage them.

Pre-Qualification Process

All suppliers complete compliance assessments before joining the network. Verification of insurance, certifications, and regulatory compliance is required at entry.

Continuous Monitoring 

Ongoing risk monitoring tracks supplier compliance status. Automated alerts notify when certifications or insurance are approaching expiration.

Master Services Agreement 

A single pre-approved MSA (Master Services Agreement) includes standard compliance clauses, data protection provisions, and liability terms. Thousands of suppliers operate under one unified agreement.

AI AND RESPONSIBLE USE

Intelligence that surfaces options. Humans who make the call.

Science Exchange uses AI to surface supplier recommendations, flag pricing anomalies, and identify savings opportunities. AI is grounded in network data and deployed responsibly: when the system cannot make a confident recommendation, it escalates to human decision-makers. Proactive intelligence with human judgment.

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DATA GOVERNANCE

Your data stays your data


  • Data Ownership
  • Data Portability
  • Data Retention

Customers retain ownership of all data. Science Exchange acts as data processor, not data owner. Your data is never used to train models or inform other customers' decisions.

No lock-in. If you need it, it’s yours immediately. Export your data at any time in standard formats.

Configurable retention policies aligned to organizational requirements and regulatory obligations.

Data Ownership

Customers retain ownership of all data. Science Exchange acts as data processor, not data owner. Your data is never used to train models or inform other customers' decisions.

Data Portability

No lock-in. If you need it, it’s yours immediately. Export your data at any time in standard formats.

Data Retention

Configurable retention policies aligned to organizational requirements and regulatory obligations.

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Related Resources

Questions about security and compliance?

Our team can answer technical questions and support your vendor security review process.