Both can be the right call. It comes down to what the instrument does for your lab and what happens if it goes down.
For specialty or sensitive instruments, and for the workhorses your team can't afford to lose, new is usually the safer bet. You typically get a manufacturer's warranty, and a new purchase gives you room to negotiate extras like starter consumables or a discounted first-year service contract.
Not every lab needs new everything—smart instrument procurement is about knowing which corners you can cut and which ones you can't.If budget is tight, used and refurbished equipment can stretch it a long way, as long as you buy carefully. Look for a limited warranty or return guarantee in case the instrument doesn't match the listing. Before you buy, check that the original manufacturer will service equipment purchased from a third-party seller, since some restrict it. Biosafety cabinets, incubators and 4°C fridges are often good candidates for used purchases.
In this episode of Ask a VLM, Elizabeth P., a Science Exchange Virtual Lab Manager, walks through how to weigh the two options.
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