We participate in and comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of your Personal Information from European Economic Area ("EEA") member countries and Switzerland. You can find out more about our commitment to the Privacy Shield Frameworks in our Privacy Shield Notice available at (EU Privacy).
Science Exchange, Inc. ("we" or "us") is a US-headquartered company that connects researchers with scientific service providers. We aim to enable scientific discoveries by making it easy for researchers to access the world’s leading scientific service providers and most innovative scientific technologies.
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your account), and to enable you to enjoy and easily navigate our Services.
Account Information. If you create an account, to use the Services, we’ll collect certain "Personal Information" (i.e. information relating to an identified or identifiable natural person) that you provide to us, such as your name, email address, job title, and phone number. Where you provide it, we may also collect your photograph, the names of organizations you are affiliated with and other profile information.
Service Provider Information. If you create an account to use the Services as a Service Provider, in addition to the information listed above, we’ll also collect additional information including the address of your facilities, the names of individuals who work in your facilities and services offered by you.
Other Information you provide to us: You may also give us Personal Information through our Website, for example, when you make inquiries about our Services or when you sign up for updates. If you contact us by email, or in any other way, we will keep a copy of your communications with us.
Information Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including information about Requesters, Service Providers and non-account holders (together, “Users”). Log Data may include information such as a User’s Internet Protocol address, browser type, operating system, search terms entered on the Services, information submitted in connection with Orders, Service Contract and transaction-related information and other statistics.
Use of Information. We may use the information we collect for the following purposes:
Legal Basis (EEA visitors only). If you are a visitor from the EEA, our legal basis for collecting and using Personal Information will normally be (i) where we need the Personal Information to perform a contract with you (i.e. to connect a researcher with a project), (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Information from you.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided under the "How to contact us" heading below [link].
We may share and disclose Personal Information that we have collected from you in the following ways:
Information Shared with Our Service Providers. We may engage third-party service providers to work with us to administer and provide the Services (for example, to support the delivery of, provide functionality on, or help to enhance the security of the Website).
Information Shared with Third Parties. We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes.
Information Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) or to exercise, establish or defend our legal rights; (ii) to protect our property, rights and vital interests and the property, rights and vital interests of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable.
We take appropriate technical and organizational measures to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use or disclosure. These measures include the use of Transport Layer Security (TLS), a cryptographic protocol, to encrypt communications and other information sent through our Services. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information although we shall at all times utilize commercially reasonable measures to protect your information. Please contact us at [email protected] if you’d like more information about the measures we take to protect your information and the Services.
Our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. For a full explanation on what cookies we use and why we use them please see our Cookies Policy.
In particular, if you are from the EEA or Switzerland, you have the following rights in relation to your Personal Information: (i) to access, correct, update or request deletion of it; (ii) to object to processing of your Personal Information; (iii) to ask us to restrict processing of it; and (iv) to request portability of it. Where our processing of your Personal Information is based on your consent, you can withdraw consent at any time. You can exercise these rights by contacting us using the contact details provided below. Please also refer to our Privacy Shield Notice available here (https://www.scienceexchange.com/eu-privacy) to learn more about your rights under the Privacy Shield.
You also have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
You may at any time ask us to remove you from any mailing list you previously signed up to by sending us an email at [email protected] or by clicking "Unsubscribe" in any e-mail communications we send you.
It does not apply to the information that we process on behalf of Requesters who use our services, which we process only on their behalf as a data processor and which will instead be governed by the terms of our contracts with the relevant Requester. If you have any questions about the information we process on behalf of a Requester, please contact the relevant Requester.
International Users. Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your Personal Information to us, we may transfer your Personal Information to the United States and process it there (or any other country in which we operate).
Data Retention. We may retain your Personal Information as long as you continue to use the Services, have an account with us or for as long as is necessary to fulfil the purposes outlined above. You can close your account by contacting us at the details below.
We may however retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, or for legitimate and lawful business purposes.
Our Policy Toward Children. Our Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13 we will take steps to delete such information from our files as soon as possible.
How to Contact Us Through Our Data Protection Representative.Science Exchange (Science Exchange, Inc. and subsidiary Science Exchange Limited), which processes the personal data of individuals in the European Union, in either the role of 'data controller' or 'data processor', has appointed DPR Group as its Data Protection Representative for the purposes of GDPR. Please visit our Data Request page for contact information.