Last updated: April 23, 2021
We participate in and comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of your Personal Information from European Economic Area ("EEA") member countries and Switzerland. You can find out more about our commitment to the Privacy Shield Frameworks in our Privacy Shield Notice available at (https://www.scienceexchange.com/pages/trust/eu-privacy).
Science Exchange, Inc. and its affiliates and subsidiaries (collectively, "Science Exchange", "we" or "us") is a US-headquartered company that connects researchers with scientific service providers. We aim to enable scientific discoveries by making it easy for researchers to access the world’s leading scientific service providers and most innovative scientific technologies. Science Exchange, Inc. is the controller for the personal information we process, unless otherwise stated. For information on how to contact us, please see the “Contact Us” section below.
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your account), and to enable you to enjoy and easily navigate our Services.
Account Information. If you create an account, to use the Services, we’ll collect certain "Personal Information" (i.e. information relating to an identified or identifiable natural person) that you provide to us, such as your name, email address, job title, and phone number. If you provide it, we may also collect your photograph, the names of organizations you are affiliated with and other profile information.
Service Provider Information. If you create an account to use the Services as a Service Provider, in addition to the information listed above, we’ll also collect additional information including the address of your facilities, the names of individuals who work in your facilities, and services offered by you.
Job Applicant Information. If you are using our Website to explore job opportunities with us, please see our Job Applicant Privacy Notice, which explains how we collect, use, store and share personal data in connection with your application through the "Careers" page of our Website.
Your Communications with Us: You may also give us Personal Information, such as your name, email address, and phone number, through our Website, for example, when you make inquiries about our Services, sign up for updates, or otherwise communicate with us. If you contact us by email, or in any other way, we will keep a copy of your communications with us.
Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Interactive Features. We and others who use our Services may collect Personal Information that you submit or make available through our interactive features (e.g., blogs and social media pages). Any information you provide on the public sections of these features will be considered “public”, unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend conferences, trade shows, and other events.
Information Collected Automatically Using Cookies and other Web Technologies. Like many website owners, we and our third-party providers use automated data collection tools such as Cookies and Web Beacons to collect certain information. Please see the section entitled "Cookies and Do Not Track Signals" below for more information.
Information Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including information about Requesters, Service Providers and non-account holders (together, “Users”). Log Data may include information such as a User’s Internet Protocol address, browser type, operating system, search terms entered on the Services, information submitted in connection with Orders, Service Contracts and transaction-related information and other statistics.
Use of Information. We may use the information we collect for the following purposes:
Legal Basis (EEA visitors only). If you are a visitor from the EEA, our legal basis for collecting and using Personal Information will normally be in a situation where (i) we need the Personal Information to perform a contract with you (i.e. to connect a researcher with a project), (ii) the processing is in our legitimate interests and not overridden by your rights, or (iii) we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Information from you. If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided under the section below entitled “How to Contact Us Through Our Data Protection Representative”.
We may share and disclose Personal Information that we have collected from you in the following ways:
Information Shared with Third Parties. We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes. Additionally, if you have applied for a position on the "Careers" page of our Website, we may share your non-aggregated, identifying information with third parties in accordance with our Job Applicant Privacy Notice.
APIs/SDKs. We may use third-party Application Program Interfaces (“APIs”) and software development kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth below.
We take appropriate technical and organizational measures to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use or disclosure. These measures include the use of Transport Layer Security (TLS), a cryptographic protocol, to encrypt communications and other information sent through our Services. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using our Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you. Please contact us at [email protected] if you’d like more information about the measures we take to protect your information and the Services
Our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. For a full explanation on what cookies we use and why we use them please see our Cookies Policy. Additionally, some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Your Privacy Rights: In accordance with applicable law, you may have the following rights in relation to your Personal Information: (i) to access Personal Information about you, including: (a) confirming whether we are processing your Personal Information; (b) obtaining access to or a copy of your Personal Information; (ii) to request correction of your Personal Information where it is inaccurate, incomplete or outdated; (iii) to request deletion, anonymization or blocking of your Personal Information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant; (iv) to object to processing of your Personal Information; (v) to ask us to restrict processing of your Personal Information; (vi) to request portability and receive an electronic copy of your Personal Information that you have provided to us; and (vii) be informed about third parties with which your Personal Information has been shared. Where our processing of your Personal Information is based on your consent, you can withdraw consent at any time. Please note, however, that if you refrain from providing Personal Information or withdraw your consent to processing, some features of our Service may not be available. You can exercise these rights by contacting us using the contact details provided below. Please also refer to our Privacy Shield Notice available here (https://www.scienceexchange.com/pages/trust/eu-privacy) to learn more about your rights under the Privacy Shield. You may also have the right to complain to a data protection authority about our collection and use of your Personal Information.
International Data Transfers: Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your Personal Information to us, we may transfer your Personal Information to the United States and process it there (or any other country in which we operate). We endeavor to safeguard your information consistent with the requirements of applicable laws.
How to Contact Us Through Our Data Protection Representative (EEA visitors only). Science Exchange, which processes the personal data of individuals in the European Union, in either the role of 'data controller' or 'data processor', has appointed DPR Group as its Data Protection Representative for the purposes of GDPR. Please visit our Data Request page for contact information.
This Supplemental Notice for California Residents only applies to our processing of Personal Information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of Personal Information Science Exchange has collected about them and whether Science Exchange disclosed that Personal Information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:
|Category of Personal Information Collected by Science Exchange||Category of Third Parties Information is Disclosed to for a Business Purpose|
|Identifiers. A real name, postal address, Internet Protocol address, email address, or other similar identifiers.||
|Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.||
|Protected classification characteristics under California or federal law (employees only) Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression), veteran or military status,.||
|Commercial information Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||
|Internet or other electronic network activity Browsing history, search history, information on a consumer's interaction with an internet website, application, or advertisement.||
|Professional or employment-related information Current or past job history.||
The categories of sources from which we collect Personal Information and our business and commercial purposes for using Personal Information are set forth above.
“Sales” of Personal Information under the CCPA. For purposes of the CCPA, Science Exchange does not “sell” Personal Information, nor do we have actual knowledge of any “sale” of Personal Information of minors under 16 years of age.
Non-Discrimination. California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.
Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us as set forth below.
Verification. To protect your privacy, we will take the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include your name, email address, physical address, and/or phone number.
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth below. We will process such requests in accordance with applicable laws.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A.
It does not apply to the information that we may process on behalf of Requesters or Service Providers who use our services, which we process only on their behalf as a data processor and which will instead be governed by the terms of our contracts with the relevant Requester or Service Provider. If you have any questions about the information we process on behalf of a Requester or Service Provider, please contact the relevant Requester or Service Provider.
Data Retention. We may retain your Personal Information as long as you continue to use the Services, have an account with us or for as long as is necessary to fulfil the purposes outlined above. You can close your account by contacting us at the details below. We may however retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax or regulatory reasons, or for legitimate and lawful business purposes.
Our Policy Toward Children. Our Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13 we will take steps to delete such information from our files as soon as possible, unless we have a legal obligation to keep it.
Science Exchange, Inc. 555 Bryant Street, #939 Palo Alto, CA 94301 USA [email protected]