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DSG, Inc.

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Malvern, Pennsylvania, US

About DSG, Inc.

DSG Inc. (Document Solutions Group) is the oldest and most trusted provider of EDC solutions in the industry.

Our roots run deep in clinical trials. Since our founding in 1992, DSG has produced the most innovative software solutions for the pharmaceutical, medical device and life sciences industries world wide.

Our corporation, software and services have grown through our understanding of technology and our collaborative approach with our clients. In our beginning, and before the internet became mainstream, DSG pioneered CRF document management software, setting an industry standard. Our best-of-breed CaseLink allowed individuals to build CRFs electronically, greatly reducing the amount of time it takes to run a clinical trial. CaseLink became the industry standard, and has been trusted and utilized world-wide by the top 5 pharmaceutical companies since 1992.

DSG continues to lead the way in the clinical trials software arena with eCaseLink EDC, Data Management services and CTMS.

Our Services (8)


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Data Hosting

Price on request

If you choose to utilize DSG for your hosting services, you can be assured that your clinical trial will be secure. DSG utilizes a trusted third-party co-hosting company — the largest data-tape backup and Web server co-hosting company in the U.S. - for your crucial clinical trial data.

The Web-hosting facility houses the data-center infrastructure for the Web servers. They provide all the related Internet and hosting services, as well as nightly data backups, managed firewall services, redundancy options, disaster recovery services, managed maintenance alerts and Internet network performance management; DSG provides maintenance for the servers and the application performance management.

Nightly tape back-ups of each server are stored in an underground vault 60 feet below ground level in a neighboring state, as part of a contract between DSG and a secure state of the art hosting facility. The Web-hosting facility also maintains sufficient redundancy so that, in the unlikely event of a disaster at the hosting facility, DSG can still restore a study within hours and keep your clinical trial study running.


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Project Management

Price on request

When We Say “Trials at the Speed of Technology,” We Mean It. For over 22 years, DSG has implemented Standard Operating Procedures that get your clinical trial study up-and-running when you need it. Our experienced staff of Project Managers, Trainers, and Quality Assurance Professionals will make sure that your study is deployed in a timely, efficient manner that accomodates your deadlines.

Shortest setup time from Final Protocol to Clinical Trial Study Launch

Set-up time for the data entry screens and database is minimal. Using its proven ProBuild Tool, DSG links data-entry fields to the corresponding database fields through a point-and-click interface. This makes it easy to create and edit messages and to warn of data-entry errors at the field level. There is no need to design specific EDC screens or write code, which delays study roll-out. Through ProBuild, data-entry screens for visits can be posted and deployed to sites as soon as they are finalized. Mid-study changes are completed with the same ease and quick turnaround as start-up using this same process, eliminating delays and additional costs that are often associated with other EDC systems. Testing and posting of new forms are completed within hours of receiving change requests, without disruption to the sites and keeping costs at a minimum.

Experienced Project Management Services

Exceptional customer service is the cornerstone of DSG's success. With over 20 years experience in deploying clinical trials, our Project Management methods are unsurpassed in the industry. All of our (PMs) Project Managers are fully trained to guide the eCRF design, edit specification approval, training and data export programming; while keeping you informed and involved every step of the way. Sponsors benefit from having one Senior Project Manager, one Associate Project Manager and one Account Manager dedicated to their study. Our project managers are trained in the life science industry to provide the expertise where you need it.

On-Demand Data Export Programming

DSG will perform the initial on-demand data export programming to ensure that your clinical trial data is ready for analysis at any point in the study. That means any user with designated data management privileges is able to generate real-time on-demand data sets during a study with the click of a button. You can get instant on-demand data exports formatted automatically and converted to a zipped file. Perform real-time on-demand data analysis in an easy-to-use point-and-click interface, anytime, anywhere.


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Clinical Data Management

Price on request

DSG launched our clinical data management division back in 2006, offering a wide range of data management services that were traditionally outsourced to full-service CROs, adding value to our EDC solution. This unique data management model has been a proven success for a large number of our EDC clients.

DSG EDC Data Management Services:

  • EDC and Data Management services under one roof.
  • Protocol review and input from a Data Management perspective.
  • Strategies to maximize eCaseLink functionality for sponsor’s study.
  • Harmonized development efforts and minimized duplication of effort.
  • An end-to-end solution from eCRF development through database lock.
  • Best practices for Data Management using EDC technology including process re-engineering.
  • Ability of sponsor to use DSG Data Management EDC Standard Operating Procedures.
  • Guidance and expertise for inexperienced sponsor EDC teams.

DSG manages all aspects of clinical trial study data management, from database setup through lock. DSG's data management teams provide clean, timely, and cost-effective deliverables to all sponsors. By formalizing these abilities into a division, DSG works directly with the sponsors’ data management personnel, facilitating the process changes needed to make data management more efficient, by transforming from a paper-based environment to a proactive EDC environment.


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Process Consulting

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Clinical Data Collection, Analysis and Management

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Computational Modeling

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Data Services

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Clinical Research

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